Technology has made almost every aspect of life more convenient in the digital age. You can read the news, pay your bills, order food and complete just about any task from the comfort of your own home. This makes it easier than ever for businesses to operate with minimal staff. But in reality, operating a business with minimal staff is anything but convenient. Companies that neglect IT issues risk losing customer data and sensitive information. With so much on the line, it’s important that you hire a tech support team to manage your company’s IT needs so you can focus on other areas of your business.

A qualified tech support team can help you and your employees handle more than just opening a document or catching spam going to your email. Tech support can work on various issues about your website, custom platforms, mobile sites, data and analytics, and even cloud storage. Here are a few main reasons hiring a tech support team can benefit your business.

You Need to Maintain a Company Website

Maintaining a website is invaluable to small and large businesses alike. Your website is essentially your digital business card. It’s your primary way of promoting your company and should be maintained impeccably. You need a professional website design company to keep your site fresh and up-to-date. You also need regular site maintenance, including content updates, to keep your site presentable. 

You also need to be sure you have the right level of security on your site. A tech support team can help ensure your site is protected against hackers, spammers, and other cyber threats. 

You Have a Responsive Mobile Presence

Offering a responsive mobile presence is crucial to the success of a small business. The only reason customers turn to a mobile-first website is if they can access it from their mobile device. A responsive website can help you stay ahead of the competition by providing a mobile-friendly landing page for customers to access from any device. You’ll increase your conversion rates and reduce customer service issues by keeping your business accessible from mobile devices.  

A responsive website is also essential, as more and more consumers are accessing your business via mobile devices. According to a Forrester study, mobile-only internet users make up 55% of total web traffic in 2022. 

You Have a Constant Data Storage Needs

Many small businesses operate in a world of paper documents. They store their data in paper notebooks, binders, and filing cabinets. Unfortunately, this method is outdated and inefficient. Technology has made it possible to store data electronically, reducing operational costs and simplifying your life. These modern solutions allow you to track your data and make sure it stays organized. 

A tech support team can use programmable software, data-centric systems, or file-centric solutions to keep your data organized and accessible. Some data management services can help you keep track of your data by providing you with reports, graphs, and other tools to help you track areas of your business. 

Technology Is the Future of Business

The days of paper documents may be numbered as more and more people turn to digital methods for business. This is especially true for small businesses, which often don’t have the budget for expensive technology. Fortunately, there are plenty of affordable, accessible solutions to help you get your company up and running. A tech support team show you cloud computing options that allow you to access your data from any device, mobile solutions that let your employees collaborate, or software that helps you track your data. Cloud-based solutions are an excellent option for small businesses because they offer cost-effective access to your data. You can easily transfer data from one cloud to another or access your data via a cloud-based app.

Tech Support for Every Business Stage

Whether you’re a one-person shop or a large, multi-location corporation, a tech support team can help you stay on top of your technology needs. By hiring a tech support team, you can focus on other parts of your business while they ensure your technology is functioning properly. In addition, having a tech support team in place can help prevent data breaches and other issues that could negatively impact your company’s efficiency and profitability.

If you’re interested in learning more about how a tech support team can help you grow and scale your business, Laing Media has a team of experts ready to assist. Just visit for more information. 

How Colors Impact Your Website: A Complete Guide to Get You Started

How Colors Impact Your Website: A Complete Guide to Get You Started

Whether you’re designing a new website or upgrading your old one, colors play an important role in the overall aesthetics of your site. Aesthetics are not just about appearance but also how users feel when they interact with your site. It’s not just about what colors you use, but how and where you use them that makes all the difference. Colors have the ability to influence user behavior, which is why it’s essential to know how different hues can impact your website and its visitors at first glance.

Talk to an expert.

For more information on tech support and Laing Media’s digital marketing services.

Lamar Laing

Senior Web Developer e: p: (770) 696-6583